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Nurse Support Extraordinaire – Join Today
Huraian:
- Skilled in managing high call volumes efficiently.
- Prioritizes urgent calls and tasks appropriately.
- Demonstrates ability to multitask effectively.
- Meets daily quotas and performance KPIs.
- Avoids delays in responding to emails, follow-ups, or call-backs.
- Stays on schedule while handling complex cases.
- Balances quantity and quality of work.
- Avoids unnecessary call transfers to reduce wait times.
- Uses idle time productively for team or admin support.
- Punctual in logging in and out of scheduled shifts.
- Basic understanding of common medical terms.
- Familiarity with health insurance, copays, and deductibles.
- Previous experience in a healthcare BPO or hospital environment.
- Knowledgeable in outpatient and inpatient procedures.
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