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Helping Voice, Healing Touch

Posted:24 Hari

Daftar untuk Memohon

Tempoh pekerjaan:

Permanent

Bidang Kerjaya:

Marketing, Sales and Service

Gaji (Bulanan):

Less than 3,000 PHP

Kelayakan diperlukan:

Bachelor degree

Pengalaman minimum yang diperlukan:

2 years

Lokasi Pekerjaan:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Permanent Marketing, Sales and Service Less than 3,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Huraian:

Identify trends in patient concerns and suggest resolutions.
Use sound judgment to prioritize urgent cases.
Recognize service gaps and initiate corrective actions.
Provide input for system or workflow enhancements.
Think critically under pressure to provide rapid solutions.
Document unresolved cases and escalate appropriately.
Analyze common call drivers to reduce repeat inquiries.
Detect fraudulent activity or policy violations and report accordingly.
Help design strategies for reducing patient churn.
Investigate and resolve complex insurance claim issues.
Adapt quickly to procedural or policy changes.
Recommend process improvements for call handling efficiency.

Daftar untuk Memohon